Cancellations/No shows/Service Changes: We are a by appointment studio. If any changes need to be made to your appointment, please notify us at least 24- hours in advance in order to avoid charges. Missed appointments and late cancellations (notifying us within the 24-hour window) will be charged the full price of the service. Changing services in the 24-hour window may be subject to the 24-hour policy and result in an additional fee. Example: changing a 90 min fill to a lash removal the day of your appointment. While we will provide the service of your choosing, we will have to charge you for the additional hour that we were unable to offer to another guest as a removal takes a third of the reserved time. If we are unable to provide your service due to non-compliance of any of our appointment policies, it will count as a late cancellation and you will be charged accordingly. A credit card number is required to hold all reservations.
LASH SERVICE POLICIES:
Fills: If at any time you have less than 40 percent of extensions per eye, the purchase of a full set will be required. As we cannot guarantee the work of other salons, we do not perform fills on lashes that have not been applied at EyeMethod. Rather, we provide a complimentary removal of remaining lashes along with the purchase of your first full set. There may be additional fees if the lash extensions were not applied correctly and the removal process extends beyond the allotted time.
Your natural lashes shed on a regular basis. To maintain the look of your full set, fills are recommended every two to three weeks. Since we are a by appointment studio, our technicians can only work with whatever time has been booked so please account for additional lash loss and book the appropriate appointment length.